Legal Soft vs. Scale Up Staffing: Feature Comparison
Feature
Legal Soft
Alert Communications
Service Focus
Full-time legal intake specialists
24/7 legal intake call center
Best For
Personalized intake and lead qualification
High call volume and after-hours intake
Pricing Model
Flat monthly rate (starting at $2,227/month)
Volume-based, per-minute pricing
Communication Style
One assigned intake specialist
Multiple rotating call agents
Legal Training
Deep intake knowledge with legal context
Scripted training for multiple practice areas
Language Options
English and Spanish
English and Spanish
Software Knowledge
Works with legal CRMs and intake tools
Works with legal CRMs
Flexibility
Ideal for daily follow-up and intake ownership
Best for constant call coverage
Legal Soft: Legal Staffing That Feels Like Part of Your Team
What is Legal Soft?
Legal Soft connects law firms with full-time virtual staff trained in legal intake. Each assistant handles lead intake, client screening, and follow-ups using legal-specific tools and workflows.
Why Law Firms Choose Legal Soft
- Trained Legal Intake Specialists: Skilled in legal terminology and intake strategy.
- Dedicated Support: One assigned assistant builds client rapport.
- Bilingual Available: English and Spanish-speaking professionals.
- Flat Monthly Pricing: One consistent rate without per-minute charges.
- CRM-Friendly: Assistants work inside your existing intake platforms.
Alert Communications: 24/7 Legal Intake Services
What Is Alert Communications?
Alert Communications provides round-the-clock legal intake using call center agents trained on legal scripts. They handle client intake using your customized workflows.
Why Law Firms work with Stafi
- 24/7 Intake Availability: Agents answer anytime, day or night.
- Scripted Legal Intake: Teams follow approved intake scripts.
- Great for High Volume: Designed to handle hundreds of calls.
- Flexible Packages: Pricing adjusts based on usage volume.
Which Legal Intake Service Is Best for Your Law Firm?
Trained Legal Assistants
AI-Supported Workflows
Flat Monthly Pricing
Dedicated Support
Bilingual Intake Staff
For firms that prioritize relationship-based intake, Legal Soft offers daily consistency, legal-trained assistants, and bilingual communication. If your goal is quality over quantity, Legal Soft delivers.
For firms handling large volumes of calls around the clock, Alert Communications provides reliable 24/7 coverage with agents trained to follow your scripts. If round-the-clock availability is key, Alert is a strong fit.
Why Legal Soft Is Trusted by Law Firms
- Trained Legal Assistants: Skilled in legal intake and compliance.
- AI-Supported Workflows: Smart tools enhance assistant productivity.
- Flat Monthly Pricing: Avoids unpredictable call center fees.
- Dedicated Support: One intake specialist assigned to your firm.
- Bilingual Assistants Available: Support for English and Spanish-speaking clients.
