Back Office Betties
Back Office Betties is a San Marcos, Texas-based virtual legal staffing company that provides legal answering services and virtual legal assistants exclusively to law firms. Founded in 2014 by Emily LaRusch, the company staffs U.S.-based legal professionals and serves for U.S. law firms.
What Back Office Betties Offers
Back Office Betties offers two core services for law firms: legal answering services and virtual legal assistants. Its legal answering service covers live call answering, intake, and consultation scheduling. Its virtual legal assistants support administrative tasks, document preparation, and client communication.
For Virtual Legal Assistants, support is packaged into monthly hourly blocks of support:
- $960 per month for 20 hours
- $1,800 per month for 40 hours
- $2,520 per month for 60 hour
For Virtual Legal Receptionists, pricing is minute-based and scales across different tiers:
- $360 per month for 100 minutes
- $670 per month for 200 minutes
- $1,255 per month for 400 minutes
- $1,450 per month for 500 minutes
Overage fees apply if a firm exceeds its chosen monthly tier.
Why Law Firms Use Back Office Betties
Law firms use Back Office Betties to take phone coverage and front-office tasks off attorneys’ plates, so they can spend more time on casework and tasks that require legal expertise.
- Legal-Specialized Staff: Back Office Betties trains its receptionists and virtual assistants specifically for law firms. They can handle legal calls, lead qualification, and custom intake workflows based on how each firm operates.
- 100% U.S.-Based: Its receptionists and virtual assistants are based in the United States, which may appeal to firms that prefer domestic staff for client communication and service expectations.
- Fractional Support Model: Firms pay only for the hours or minutes they use, making it a flexible option for small practices that don't need full-time dedicated support.
How Back Office Betties Works
For virtual legal assistant services, firms are matched with a dedicated assistant within five business days after completing a setup form. However, because the service is based on monthly hourly blocks, the assistant may not work exclusively for one firm.
Is Back Office Betties Legal Assistant Right for Your Law Firm?
Back Office Betties may be a good fit for law firms that want U.S.-based legal assistants for administrative support, especially if they need fractional help instead of a full-time hire. However, because its pricing is based on capped monthly hours, firms with growing workloads may find costs harder to predict as support needs increase.
For firms that need more hours and a broader range of legal support, Legal Soft may be the better fit. Its service model is built around full-time virtual legal staffing, with a wide range of roles law firms can choose from to support both administrative and substantive legal work.
Start Building Your Virtual Legal Team Today
Why Law Firms Work With Legal Soft
Legal Soft offers dedicated legal staff who can match the level of support each firm needs, including substantive work across different practice areas.
- Full-Time Dedication: Virtual legal assistants work exclusively for your firm, not split across multiple clients. That consistency means deeper familiarity with your cases, clients, and workflows over time.
- Substantive Legal Support: Beyond admin tasks and call handling, Legal Soft offer staff are trained to handle case research, document drafting, compliance-sensitive tasks, and practice-specific workflows across areas of law.
- Vetted Candidates to Browse: Instead of being assigned a candidate by a staffing coordinator, firms can browse a live pool of over 600 pre-vetted candidates and interview them before committing.
- One Platform for Everything: Legal Soft provides a built-in platform to hire, manage, and track staff performance. This gives firms a more centralized way to manage their virtual legal team.
- HIPAA-Compliant: Legal Soft publicly states that it meets HIPAA compliance standards, which is important for firms handling sensitive client health information.
Back Office Betties FAQs
Back Office Betties packages its virtual legal assistant support into monthly hourly blocks. Plans start at $960 per month for 20 hours, $1,800 per month for 40 hours, and $2,520 per month for 60 hours. Custom plans may also be available for firms that need a different level of support.
Not in the traditional full-time sense. Its answering service operates Monday through Friday, 5 AM to 5 PM PT, and its virtual legal assistant plans are sold in hourly blocks starting at 20 hours per month. This makes it better suited for part-time or supplemental support rather than a full-time dedicated staff member.
Back Office Betties sources its team from within the United States, offering a 100% U.S.-based remote workforce.
No. Back Office Betties offers general legal support across a range of practice areas, but it does not appear to match firms with assistants based on specific practice area expertise the way dedicated legal staffing companies do.
Back Office Betties focuses on U.S.-based receptionist and virtual assistant support through part-time hourly plans. It may work well for firms that need call coverage and light administrative support without hiring a full-time staff member.
Legal Soft focuses on full-time virtual legal staffing. Firms can browse and interview pre-vetted legal professionals across different roles and manage their staff through one platform.
Legal Soft vs. Back Office Betties
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