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Nicaragua

Alma IrisNicaragua
Tejada

Case manager

About me

I am a highly skilled team player with excellent communication skills and extensive BPO experience. My interpersonal abilities enable me to manage appointments, coordinate treatments, and deliver exceptional customer service. With strong multi-tasking skills and attention to detail, I consistently achieve outstanding results.

Work Experience

  • Jun 2022 - Current
    Apr 2023 - Jan 202​4
    Case manager and Intake Specialist
  • Newflex Group
    Jan 2022 - Mar 2023
    Medical Coordinator and Intake Specialist
  • SITEL Nicaragua
    Feb 2021- Jan 2022
    Customer Service Representative
    (Capital One Campaign)

Education

  • University Industrial Engineering
    2018
  • Colegio Bautista Faro de Luz
    2018