HIPAA-Compliant Virtual Assistants
Our HIPAA-Compliance Advantage
All devices used by our team feature mandatory encryption and screen locks. Patient data is protected with strong encryption both in transit and at rest.
Your virtual assistant only accesses the patient information necessary for their specific tasks. Access is role-based and immediately revoked upon project completion.
Every login requires identity verification beyond a password, adding an extra layer of security to protect against unauthorized access.
Our centralized audit log system records every interaction involving patient data, creating transparent records that detect suspicious activity and maintain data integrity.
Virtual assistants operate from secure workstations with malware detection, physical access restrictions, and strict policies governing where and how ePHI is accessed.
We've mapped every system that handles patient data and conduct regular security risk assessments, supported by a defined incident response protocol for emergencies.
Each virtual assistant completes HIPAA security awareness training before handling patient information, with ongoing education and supervised onboarding.
We execute formal Business Associate Agreements (BAAs) with all healthcare clients. All required policies and procedures are documented, approved, and maintained.
Why Compliance Matters for Your Law Firm
Law firms must protect attorney-client privilege and comply with HIPAA when handling protected health information. HIPAA is a federal law that safeguards the privacy and security of patient data, and even a single breach can lead to severe consequences.
Most virtual assistant providers are not HIPAA compliant. They operate on unsecured platforms and lack the technical safeguards and proper training required by law. Legal Soft is different. We've invested in fully HIPAA-compliant infrastructure, allowing firms to delegate work securely and confidently.
Get the Legal Support You Need Without the Liability
Legal Soft’s HIPAA-compliant virtual assistants are fully vetted and trained, giving you and your clients peace of mind.
What Our Virtual Assistants Can Do for Your Law Firm
Appointment Scheduling
Coordinate client appointments and manage legal calendars
Insurance Verification
Handle sensitive insurance and billing information
Medical Records Management
Organize, file, and retrieve patient records
Client Communication
Respond to case inquiries and follow-ups involving medical information
Billing Support
Process payments and manage invoicing within HIPAA-compliant systems
Administrative Documentation
Manage, organize, and archive practice paperwork and case files
The Cost of Non-Compliance
Why Choose Legal Soft?
As a company that works exclusively with legal practices, we uphold the highest standards of compliance.
No need to invest in training staff or build infrastructure yourself, our virtual assistants already have HIPAA compliance in place.
Our screening is designed not just for skill, but also to ensure a deep understanding and respect for data privacy and confidentiality.
Access support without the overhead of in-house employees. Pay only for the hours you need and scale up during busy periods.
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