Philippines flag icon
Philippines

Novelyn Joy Agdol

Intake Specialist

About me

Dedicated Customer Service Representative with proven service delivery, sales, and customer retention expertise. Skilled at building relationships, enhancing customer satisfaction, and training new hires, resulting in a 50% satisfaction increase.

Work Experience

  • ECE Contact Centers
    2018-2020
    Chat Support Customer Service Representative
  • Strategic Recruiting Agency
    2020-2021
    Human Resource
  • Injury Survey Attorney
    2021-2023
    Virtual Assistant

Education

  • Foundation University
    Dumaguete City - Philippines
    2006-2010
    Bachelor of Science in Hospitality Management - Tourism Management