
Philippines
Novelyn Joy Agdol
Intake Specialist

About me
Dedicated Customer Service Representative with proven service delivery, sales, and customer retention expertise. Skilled at building relationships, enhancing customer satisfaction, and training new hires, resulting in a 50% satisfaction increase.

Work Experience

- ECE Contact Centers2018-2020Chat Support Customer Service Representative
- Strategic Recruiting Agency2020-2021Human Resource
- Injury Survey Attorney2021-2023Virtual Assistant

Education

- Foundation University
Dumaguete City - Philippines2006-2010Bachelor of Science in Hospitality Management - Tourism Management

